Company/Organization Profile

Hefei Guozhen Water Co., Ltd. is responsible for the operation of Hefei Qingxi Water Purification Plant. As the‑first‑built and largest‑scale fully‑underground sewage treatment plant in Anhui Province, the project has a total investment of approximately 537 million yuan. All wastewater‑treatment facilities of the plant are housed in underground concrete tanks. An environmental‑science popularization park has been constructed on top of the tanks, with an open‑air rooftop park covering around 47,000 square meters. A 3,600‑square‑meter environmental‑science exhibition hall has also been built underground as a supporting facility.Upholding its mission of “Making the sky bluer, mountains greener, water clearer and life better”, the company builds a public‑open base integrating environmental‑education and‑production based on its sewage‑treatment facilities. It carries out immersive environmental‑science popularization activities for the whole society, fulfills its corporate social responsibility, and contributes to improving public environmental awareness and spreading ecological culture.

机构简介

合肥国祯水务有限公司负责运营合肥市清溪净水厂，该厂为安徽省首座且规模最大的全地埋式污水处理厂，项目总投资约 5.37 亿元，污水厂处理设施全部置于地下箱体内，箱体之上建设环保科普公园，顶部开放式公园面积约4.7万㎡，同时地下配套建成 3600㎡环保科普馆。公司秉持 “让天更蓝、山更绿、水更清、让生活更美好” 的使命，依托污水处理生产设施打造“环教一体”的公众开放基地，面向全社会开展沉浸式环保科普教育，践行企业社会责任，助力公众环保素养提升与生态文化传播。

Project Overview

Current Situation：Traditional sewage treatment plants focus on enclosed production operations, which prevents the public from intuitively understanding sewage treatment technologies and water purification principles. Urban environmental popularization lacks immersive education carriers integrated with real operational scenarios. In addition, public environmental education venues for citizens and students are inadequate, failing to satisfy the demands for regular ecological science promotion.

Cause Analysis：There exists a spatial barrier between the production function and public science popularization function of sewage treatment facilities. The spatial utilization of industrial facilities is relatively unitary, and their social service value has not been fully explored. Dominated by static displays, traditional popularization methods feature low integration of online and offline resources, resulting in limited audience coverage and insufficient interactive experience.

Improvement Objectives：Taking advantage of the spatial structure of the fully underground water purification plant, the project will build a dual-space environmental science popularization base featuring “underground production scenarios plus above-ground ecological park”. It will establish a diversified and open public service system integrating online and offline channels, and create a standardized and replicable model for the public opening of environmental protection facilities, so as to effectively spread environmental protection concepts and enhance public ecological awareness.

项目背景

问题现状：传统污水处理厂以封闭生产为核心功能，公众难以直观了解污水处理工艺与水质净化原理，城市环保科普普遍缺乏贴近生产实景的沉浸式载体；同时面向市民、学生群体的公共环保教育空间供给不足，难以满足常态化生态科普需求。

原因分析：污水处理设施的生产属性与公共科普功能存在空间壁垒，工业设施空间利用模式单一，未充分挖掘其社会服务价值；传统科普形式以静态展示为主，线上线下融合度低，受众覆盖范围与互动体验存在局限。

改进目标：依托全地埋式净水厂的空间结构优势，打造“地下生产实景 + 地上生态公园”的双空间环保科普基地，构建线上线下联动的多元开放体系，打造标准化、可复制的环保设施公众开放样板，切实传递环保理念、提升公众生态认知。

Project Implementation

To address the insufficient integration of production spaces with science popularization functions and the underutilized spatial value of the plant, Hefei Guozhen Water Co., Ltd. has planned and carried out the design and renovation of an integrated dual-space popular science venue.Fully utilizing the underground production space of the sewage treatment workshop, a total of eight indoor visiting sites have been constructed, including a multimedia functional sand table, observation platforms for biochemical reaction tanks, UV disinfection effluent tanks, a central control room, and a microbial microscopic inspection room. These sites enable the public to directly observe the whole sewage treatment process.In coordination with the public area of the above-ground park, four outdoor popular science spaces have been built, including an environmental science corridor, ecological exhibition boards, and a water quality classification interactive zone. This forms a three-dimensional spatial system of underground production scenarios + above-ground ecological popular science. A quarterly content update mechanism is implemented to continuously maintain the timeliness and richness of popular science education resources.

To solve the problems of an imperfect public opening service system and inadequate professional explanation capabilities, the company has built a professional organizational guarantee system and a commentator team, and set up a leading group to manage the operation of the public open base.The team is staffed with 2 full-time commentators and 4 part-time commentators, with standardized hierarchical and categorized explanation services formulated. A systematic annual training plan has been launched to carry out regular training covering environmental protection expertise, reception etiquette and emergency reception skills. Meanwhile, commentators are encouraged to participate in municipal and provincial professional skill competitions for public education interpreters. Competitions are adopted to promote learning and consolidate professional capabilities, so as to provide stable and high-quality service support for public opening activities.

To address the problems of single public access channels and limited audience coverage, the company, in collaboration with technical service providers, has built a diversified opening model that integrates online and offline resources.Offline, centering on key environmental protection-themed festivals such as World Water Day, World Environment Day and World Earth Day, customized themed visiting activities are launched for primary and secondary schools, universities, social organizations and other groups. The plant holds more than 15 offline events annually with each event attended by over 50 people. Interactive check-in sessions are arranged to enhance immersive experience and help the public deeply understand the significance of ecological protection.Online, three reservation channels including the official WeChat mini-program *Environmental Protection Facilities Open to the Public* launched by the Ministry of Ecology and Environment, telephone reservation and official letter reservation have been opened. Digital functions such as electronic sand tables and VR cloud tours are available to provide free online roaming services for the public, breaking the constraints of time and space and expanding the coverage of environmental science popularization.

项目实施

1、针对生产空间与科普功能、空间价值挖掘不足的问题，推进“双空间一体化”科普场馆设计改造，由合肥国祯水务有限公司统筹规划实施。充分利用地下污水处理车间的生产空间，布设多媒体功能沙盘、生化反应池观摩点、紫外消毒出水池、中央控制室、微生物镜检室等 8 个室内参观点位，让公众直面污水处理全流程；同步联动地上公园公共区域，打造环保科普走廊、生态科普展板、水质分类互动区等 4 个室外点位，形成“地下生产实景 + 地上生态科普”的立体空间布局，并建立内容季度更新机制，保障科普内容的时效性与丰富度。

2、针对公众开放服务体系不健全、讲解专业能力不足的问题，搭建专业化组织保障与讲解员队伍，成立社会开放基地工作领导小组管理。配备 2 名专职讲解员、4 名兼职讲解员，建立分级分类讲解服务标准；制定年度系统化培训计划，常态化开展环保专业知识、讲解礼仪、应急接待等培训，同时组织讲解员积极参与市级、省级公众开放讲解员技能竞赛，以赛促学夯实专业能力，为公众开放提供稳定的服务支撑。

3、针对开放渠道单一、受众覆盖有限的问题，构建线上线下融合的多元开放模式，由公司运营团队联合技术服务商落地执行。线下紧扣“世界水日”、“六五环境日”、“世界地球日”等环保主题节点，面向中小学、高校、社会团体等群体定制主题参观活动，每年累计开展 50 人以上规模线下活动 15余次，设置参观打卡环节强化沉浸式体验，引导公众深度感知生态保护的意义；线上打通生态环境部 “环保设施向公众开放” 微信小程序、电话、联系函三类预约通道，上线电子沙盘、VR 云参观等数字化功能，免费向公众提供云端漫游服务，打破时空限制拓展科普辐射范围。

Project Outcome

Before the implementation of the project, Hefei Qingxi Water Purification Plant only served as a single-functional sewage treatment facility without systematic public science popularization capabilities, receiving fewer than 10 public visiting batches annually.After the renovation, the plant has built a complete science popularization spatial system covering 8 indoor visiting sites and 4 outdoor functional zones, becoming the first fully underground environmental science popularization base in Anhui Province.

Significant Quantitative Achievements：A total of 6 to 8 online opening activities and more than 15 offline events with over 50 participants each have been carried out throughout the year, receiving more than 800 group visitors. The plant has undertaken nearly 100 public reception sessions in total, covering over 2,000 person-times from government inspection teams, university teaching groups, social research and study teams, and industrial exchange delegations. The scale of science popularization audiences has achieved a substantial growth.

Outstanding Innovative Highlights：First, innovative model. Adopting an integrated environmental education model featuring “underground production workshops + above-ground ecological parks”, the project transforms traditional production spaces into public science popularization resources. It realizes the dual release of production value and social value of sewage treatment facilities and solves the difficulty of converting industrial facilities into public service carriers.Second, technological innovation. By integrating digital technologies such as VR cloud tours and electronic interactive sand tables, the plant has built an omni-channel opening system featuring “online reservation + offline on-site experience”, which greatly improves the interactivity and accessibility of environmental science popularization.

Long-term Operational Mechanism：The project has established a sound long-term operation mechanism and formed a standardized operation system featuring overall coordination by the leading group, implementation by full-time professional teams, annual training support and regular content updates. Public opening services, team building and content operation maintenance are all incorporated into daily standardized management. The replicable and promotable operation model provides mature practical references for the public opening work of similar fully underground sewage treatment plants across the country.

成果亮点

实施前，合肥市清溪净水厂仅为单一生产功能的污水处理设施，无系统化公众科普功能，年对外接待不足 10 批次；实施后，建成覆盖 8 个室内点位、4 个室外点位的完整科普空间体系，成为安徽省首座全地埋式环保科普基地。

量化成效显著：全年累计开展线上开放 6-8次，50 人以上规模线下活动 15余次，团体接待人数超 800 人；全年累计对外接待近 100 次，覆盖政府考察、高校教学、社会研学、行业交流等各类群体 2000 余人次，科普受众规模实现量级提升。

创新亮点突出：一是模式创新，针对“地下生产车间 + 地上生态公园”的环教一体模式，将生产空间转化为公共科普资源，实现污水处理设施生产价值与社会价值的双重释放，破解了工业设施公共服务转化的难题；二是技术创新，融合 VR 云参观、电子互动沙盘等数字化技术，构建 “线上预约 + 线下实景”的全渠道开放体系，大幅提升科普的互动性与可及性。

项目已形成长效运行机制，建立了领导小组统筹、专职团队执行、年度培训保障、内容定期更新的标准化运营体系，开放服务、队伍建设、内容运维均纳入常态化管理，运营模式可复制、可推广，为国内同类型全地埋式污水处理厂开展公众开放提供了成熟的实践参考。

Project Highlights

Ecological and Environmental Benefits：The project has benefited more than 2,000 person-times of the public. Through on-site situational science popularization, it effectively disseminates knowledge of sewage treatment and water resource protection, significantly enhances public awareness of water conservation and protection, and improves public participation in urban water environmental protection.Renovated and upgraded based on existing sewage treatment facilities, the project requires no additional construction land, realizes the intensive and efficient utilization of land resources, and fully conforms to the green and low-carbon development concept.

Social Influence and Effects：The project has successively obtained 6 municipal and above-level honors related to public environmental opening, emerging as a core environmental education base in Hefei City. It has received numerous industry exchange groups from inside and outside the province, exerting a prominent exemplary and leading role in the industry. By cooperating with schools, communities and social organizations to carry out themed popular science activities, the project promotes multi-stakeholder collaborative ecological education, and fully demonstrates the social responsibility and green commitment of municipal public utility enterprises.

成果影响力

生态环境效益：项目累计覆盖公众超 2000 人次，通过实景科普有效传递污水处理、水资源保护知识，显著提升公众节水护水意识，推动城市水环境保护公众参与度提升；项目依托现有污水处理设施改造升级，无需新增建设用地，实现土地空间资源的集约高效利用，契合绿色低碳发展理念。

社会影响效果：项目先后获得市级以上公众开放相关荣誉 6 项，成为合肥市核心环保教育基地；接待多批次省内外行业交流团体，发挥了较强的行业示范带动作用；联动学校、社区、社会组织开展主题科普活动，推动跨主体协同开展生态教育，彰显了市政公用企业的社会责任与绿色担当。

Reviews & Honors

Evaluation and Feedback：Visitors generally commented that the on-site visiting experience is vivid and intuitive, enabling them to clearly understand the entire sewage treatment process and water purification principles, and greatly improving their awareness of the importance of water resource protection. Teachers and students from universities highly recognized the base as a high-quality practical teaching platform for environmental majors. Industry peers have affirmed the innovation and practicality of the integrated “production + science popularization” model, acknowledging its high promotion and application value.

Media and Industry Recognition：As the first fully underground environmental science popularization base in Anhui Province, the project has been repeatedly reported by mainstream local media in Hefei and has become a benchmark for the opening of environmental protection facilities to the public in the city. It has been successfully selected into the first batch of the Ministry of Ecology and Environment’s public opening list of environmental protection facilities, and has been incorporated into the national official environmental science popularization resource system.

Honors and Awards：The project has won six municipal and above-level honorary titles, including National Public Opening Unit of Environmental Protection, Urban Sewage and Waste Treatment Facilities, Nationally Popular Benchmark Sewage Treatment Plant, Anhui Water-Saving Education Social Practice Base, Hefei Environmental Protection Education Base, Anhui Green Factory, and Excellent Case of Municipal Sewage Treatment.The popular science base built based on the project has become an important platform for environmental education in Hefei. Qingxi Water Purification Plant has grown into a typical demonstration of municipal public facilities empowering public services through cross-border innovation.

评价与荣誉

评价反馈：参观公众普遍反馈实景参观形式生动直观，能够清晰理解污水处理全流程与水质净化原理，对水资源保护的重要性认知显著提升；高校师生评价基地为环境类专业提供了优质的实景实践教学平台，行业同行认可其“生产+科普”融合模式的创新性与实用性，具备较高的推广价值。

媒体与行业认可：项目作为安徽省首座全地埋式环保科普基地，多次被合肥本地主流媒体宣传报道，成为合肥环保设施向公众开放的标杆项目；成功入选首批生态环境部环保设施向公众开放名录，纳入全国官方环保科普资源体系。

奖项荣誉：项目累计获得《全国环保设施和城市污水垃圾处理设施向公众开放单位》、《全国受公众欢迎标杆污水厂》、《安徽省节水教育社会实践基地》、《合肥市环保教育基地》、《安徽省绿色工厂》、《市政污水治理优秀案例》等市级以上公众开放相关荣誉 6 项，依托项目打造的科普基地成为合肥市环保教育重要阵地，清溪净水厂也成为市政公用设施跨界赋能公共服务的典型示范。