Company/Organization Profile

Beijing Pengtong Wanwu Urban Service Co., Ltd. (hereinafter referred to as "Pengtong Wanwu") was established on November 27, 2024. It is an innovative intelligent urban space operation and service platform founded in response to the "Property-based Urban Management" reform arrangement issued by the Deepening Reform Commission of the Tongzhou District Party Committee.

Focusing on core businesses including urban public space management, intelligent operation services, urban resource operation and micro-renovation of urban spaces, the company takes "technology empowerment + green operation" as its dual driving forces. It is committed to providing refined, intelligent and green integrated governance solutions for central business districts of megacities, and supporting the high-quality development of Beijing Municipal Administrative Center.

机构简介

北京鹏通万物城市服务有限公司（简称“鹏通万物”）成立于2024年11月27日，是在贯彻落实区委深改委“物业城市”改革部署下诞生的创新型城市空间智慧运营服务平台。公司聚焦城市公共空间管理、智慧运营服务，城市资源运营及城市空间微改造等核心业务，以"科技赋能+绿色运营"为双核驱动，致力于为超大城市商务区提供精细化、智慧化、绿色化的一体化治理解决方案，助力北京城市副中心高质量发展。

Project Overview

The Canal Business District in Tongzhou District, Beijing, is located at the core junction of five rivers within the Beijing Municipal Administrative Center. As a key carrier for the central business service functions and a core hub for the "Two Zones" initiative of the Municipal Administrative Center, it undertakes the vital mission of agglomerating high-end businesses for the sub-center. Nevertheless, after years of fragmented and parcel-based development in the early stage, scattered operations by multiple entities within the area have resulted in inconsistent management standards, underutilized spatial value, low public perception of green and low-carbon outcomes, and a lack of effective interactive links between green spaces and users. Such conditions make it difficult to meet the governance requirements of a modern business district.

Based on the actual regional development context, the company adheres to the governance philosophy of "one mechanism, one team, one system and one ecosystem". It has built a full-domain intelligent operation platform to connect the whole chain of space, management and services, and coordinates the development of a central activity zone featuring the integration of production, living and ecological spaces. The initiative achieves integrated quality improvement across the zone, efficient activation of resources and green & low-carbon governance, fully unlocking the ecological benefits and public service value of green spaces. It explores a new green governance path for business districts featuring the trinity of "technology support, ecological renewal and behavioral guidance", injecting new momentum into the high-quality development of the Beijing Municipal Administrative Center.

项目背景

北京市通州区运河商务区地处城市副中心五河交汇核心地带，作为副中心商务服务主导功能承载区和“两区”建设主阵地，肩负副中心高端商务集聚的重要使命。然而，前期历经多年分片、分块开发，区域内多主体分散运营导致管理标准不一、空间价值未能充分释放、绿色低碳市民体验感知低，绿色空间与使用者之间缺少有效的互动纽带，难于匹配现代化商务区治理需求。

立足区域发展实际，公司秉持“一个机制，一支队伍、一套系统、一个生态”治理理念，搭建全域智能运营平台，打通空间、管理、服务全链条，统筹推进“三生融合”中央活力区打造，实现片区统筹提质、资源高效盘活、绿色低碳治理，充分释放绿色空间生态效益与公共服务价值，探索一条“科技支撑、生态焕新、行为引导”三位一体的商务区绿色治理新路径，为城市副中心高质量发展注入新动能。

Project Implementation

Starting from January 1, 2025, the Canal Business District officially piloted the integrated "Property-based Urban Management" model, with Pengtong Wanwu responsible for overall operation. Integrating "management + service + operation", the model fully taps underutilized spatial resources in the Canal Business District, launches innovative pilot projects for green and zero-carbon photovoltaic scenarios, explores the practical application of small-scale energy systems, and pioneers a refined, intelligent and green governance pathway.

The core logic of the project lies in: rebuilding the governance foundation with smart technologies, upgrading spatial quality through ecological renewal, and guiding user behaviors via scenario touchpoints. These three interlinked and progressive dimensions support the development of a central activity zone featuring the integration of production, living and ecological spaces.

First, build a smart governance foundation to shift the management of green spaces from manual oversight to technology-driven monitoring. At the initial stage of implementation, a digital foundation for smart governance centered on Wanyuan Cloud’s self-developed Lingshi edge server was established. Integrating video streams, geographic information streams, text information streams and computing power streams and equipped with more than 60 AI algorithms, it forms a city-wide intelligent operation platform known as the "Urban Mini Brain". The platform is deeply connected to various AIoT sensors and mechanical equipment within the area, integrating scattered hardware into a unified intelligent sensing network. The regular deployment of "digital employees" such as AI patrol vehicles and inspection robots facilitates business collaboration, flexible manpower allocation and data sharing. Problem detection has evolved from "manual inspection" to "automatic AI identification", realizing a leap from "people searching for problems" to "problems alerting people", and delivering precise and efficient technological and computing support for green and low-carbon governance.

Second, advance the renewal of ecological green spaces and build a green parlor for space users. Regional ecological greening is optimized to improve public experience. Guided by "creating distinctive flower landscapes and building user-friendly ecological green spaces", targeted greening upgrading plans have been formulated. By enriching plant layers and optimizing color matching, issues including monotonous vegetation and bare soil are addressed. Over 170 landscape flower boxes and floral nodes have been built, and 58,000 square meters of regional greening and color enhancement completed, greatly improving the ecological landscape pattern and microclimate of the business district. It provides public spaces for office workers and visitors to rest and get close to nature, achieving simultaneous improvement of ecological benefits, landscape quality and user experience.

Third, foster low-carbon scenarios and guide green behaviors among space users, bringing about an ideological shift from "urban management" to "urban operation". Aligned with the green development requirements of the Beijing Municipal Administrative Center and guided by the principle of "revitalizing stock assets, empowering low-carbon development, activating scenarios and realizing value co-creation", the project unlocks scattered idle small and micro spaces in the region and transforms them into low-carbon, people-friendly operational assets for the public. Adopting the full-color micro-layer CMT technology, two low-carbon catering vehicles and one zero-carbon reading room have been deployed to precisely meet residents’ daily service demands and build lightweight green service nodes, enabling value regeneration of stock spaces. Operational models such as photovoltaic power supplement and second-hand book circulation embed low-carbon concepts into the usage of green spaces. While serving the public, they subtly promote green lifestyles, turning regional spaces into accessible and experiential venues for public green practices, and realizing positive interaction between "green spaces" and "green users".

项目实施

2025年1月1日起，运河商务区正式试行“物业城市”一体化管理模式，由鹏通万物统筹运营，融合“管理+服务+运营”，充分挖掘运河商务区低效空间资源，创新开展绿色零碳光伏场景试点，探索小型能源应用实践，创新实践出精细化、智慧化、绿色化治理新路径。

项目核心逻辑是：以智慧技术重构治理底座，以生态焕新提升空间品质，以场景触点引导使用者行为，三个层面环环相扣、层层递进，助力打造“三生融合”的中央活力区。

一是搭建智慧治理底座，赋能绿色空间由人防走向技防。项目推进过程中，首先搭建以万物云自研“灵石”边缘服务器为核心载体的智慧治理数字底座，集成视频流、地理信息流、文本信息流及算力流，搭载60多种AI算法，构建“城市小脑”全域智能运营平台。平台深度连接区域内各类AIoT传感器与机械化设备，将分散硬件整合为统一智能感知网络。AI巡查车、巡查机器人等“数字员工”的常态化应用，助力业务协同、人员复用、数据共享，使问题发现从“人工巡查”升级为“AI自动识别”，实现从“人找事”向“事找人”的主动治理跃升，为绿色低碳治理提供精准高效的技术与算力支撑。

二是推进生态绿色空间焕新，围绕空间使用者打造绿色会客厅。围绕市民体验优化区域生态绿化建设，以“打造特色花卉景观、构建友好型生态绿色空间”为导向，精准规划绿化提升方案。通过丰富植物层级、优化色彩搭配，整改区域绿化单调、黄土裸露等问题，累计打造170余处景观花箱及花卉节点，完成5.8万平方米区域绿化彩化升级，极大改善了商务区的生态景观格局与微气候环境，为商务办公人群、来访客户提供休憩欣赏、亲近自然的公共活动场所，实现生态效益、景观品质与使用者体验的同步提升。

三是营造低碳场景、引导空间使用者绿色行为，实现从城市管理”到“城市运营”的理念跃升。项目紧扣副中心绿色发展要求，遵循“存量焕新、低碳赋能、场景激活、价值共生”导向，盘活区域零散闲置小微空间，转化为服务市民的低碳便民经营性资产。引入全彩微图层CMT技术，布设2座低碳餐车及1座零碳书屋，精准匹配市民便民服务需求，打造轻量化绿色服务节点，实现存量空间的价值再生。光伏补能、旧书巡回等运营模式，将低碳理念嵌入绿色空间使用场景中，在服务市民的同时潜移默化传递绿色生活方式，推动区域空间转变为公众可参与、可体验的绿色实践阵地，实现“绿色空间”与“绿色使用者”的双向奔赴。

Project Outcome

After one and a half years of systematic operation, the "Property-based Urban Management" model has achieved transformative and integrated governance results, with key highlights as follows:

First, ecological benefits have risen markedly. More than 170 landscape flower boxes and floral nodes have been built, and 58,000 square meters of regional greening and color enhancement completed. The survival rate of landscape vegetation has exceeded 95%, the green coverage rate has increased by 20% month-on-month, and water consumption for green maintenance has decreased by 30% month-on-month, which has effectively improved the ecological landscape pattern and microclimate of the business district. The area has developed layered, elegant and livable green public spaces with greatly enhanced landscape experience and ecological resilience, delivering mutual gains in ecological functions and public experience.

Second, management efficiency has multiplied. The mechanization rate of municipal maintenance has surpassed 80%, the issue resolution rate exceeds 95%, and management efficiency is nearly 10 times higher than that of the traditional model. The "one team" adopts multi-skilled posts, with inspectors undertaking cleaning and other tasks to effectively cut management costs, realizing a fundamental shift of urban governance from "passive response" to "proactive prediction".

Third, low-carbon technologies have been deeply deployed. The in-depth application of AI algorithms and edge computing continuously optimizes regional energy scheduling and operation routes. The photovoltaic zero-carbon reading room realizes independent off-grid power supplement, the second-hand book circulation model effectively reduces the carbon footprint of paper use, and AI patrol robots conduct all-weather automatic inspections, forming a quantifiable closed loop of green operation.

Fourth, green behaviors of space users are flexibly guided. Through touchpoints such as low-carbon catering vehicles and the zero-carbon reading room, low-carbon concepts are embedded into citizens’ daily commuting and leisure routines. Within the project coverage area, low-carbon public service facilities receive over 950 visits per day, achieving "dual growth" in green space utilization rate and public participation in low-carbon practices. A total of 20 silk banners and 4 thank-you letters have been received from residents and merchants, making green governance refined in technology as well as warm in humanity.

成果亮点

“物业城市”模式经过一年半系统化运营，治理成效实现深度融合质变，亮点如下：

一是生态效益显著跃升。累计打造170余处景观花箱及花卉节点，完成5.8万平方米区域绿化彩化升级，园林绿化存活率提升至95%以上，绿化覆盖率环比提升20%，绿化养护用水量环比下降 30%，有效改善了商务区的生态景观格局与微气候环境。片区形成了层次丰富、雅致宜居的绿色公共空间，景观体验与生态韧性大幅增强，生态功能与公众体验双向增益。

二是管理效能倍数提升。市政管养机械化水平提升至80%以上，问题处置率超95%，管理效率较传统模式提升近10倍。“一支队伍”一岗多能，巡查员兼顾保洁等有效降低管理成本，实现城市治理从“被动响应”向“主动预判”的根本性转变。

三是低碳技术深度落地。AI算法与边缘计算技术的深度应用，使区域能源调度与作业路径持续优化；光伏零碳书屋实现自主离网补能，旧书循环模式有效降低纸张碳足迹；AI巡查机器人实现全天候自动巡检，形成可量化的绿色运营闭环。

四是柔性引导绿色使用者行为。通过低碳餐车、零碳书屋等触点，将低碳理念嵌入市民每日通勤与休闲轨迹。项目覆盖区域内，低碳便民服务设施日均使用人次超950人，绿色空间使用率与市民低碳行为参与度实现“双增长”。累计获赠市民、商户锦旗20面、感谢信4封，让绿色治理不仅有技术精度，更有人文温度。

Project Highlights

The Canal Business District has achieved a win-win outcome featuring improved governance quality, revitalized spaces and delivered low-carbon practices, with its influence continuously expanding outward:

The replicability of the model has gained recognition. As a benchmark for business district governance in the Beijing Municipal Administrative Center, the project has developed a complete solution covering technical standards, operational procedures and low-carbon practices. The "Property-based Urban Management" reform measures have been included in the China Reform Yearbook and incorporated as a key reform initiative into the 2025 Work Report of Tongzhou District People’s Government, demonstrating exemplary value for rollout to similar business districts nationwide.

Revitalization of stock resources boosts the green economy. Multi-layered greening and colored public spaces have forged a new ecological landscape pattern for the business district. Initiatives including photovoltaic pilots and second-hand book circulation help the Canal Business District build a demonstration showcase for low-carbon development in the Beijing Municipal Administrative Center.

The project enjoys strong public reputation and media momentum. It has received more than 70 reports from over 20 media outlets including Xinhuanet, Huanqiu.com, Beijing TV, The Beijing News and Beijing Daily, together with 20 silk banners and 4 thank-you letters, reflecting the humanity and tangible effectiveness of its ecological governance.

成果影响力

运河商务区实现了治理提质、空间盘活与低碳落地的多赢，影响力持续外溢：

模式可复制性获认可。项目作为城市副中心商务区治理样板，形成了涵盖技术标准、运营流程、低碳实践在内的整套解决方案。“物业城市”改革措施入选《中国改革年鉴》，作为重点改革事项纳入2025年通州区政府工作报告，具备向全国同类商务区输出的示范价值。

存量活化带动绿色经济。多层次绿化、彩化公共空间塑造商务区生态景观新格局；光伏试点、旧书循环等举措助力运河商务区打造城市副中心低碳建设示范窗口。

公众口碑与传播势能强劲。累计获得新华网、环球网、北京电视台、新京报、北京日报等20余家媒体70余次报道，获赠锦旗20面、感谢信4封，彰显生态治理工作的温度与实效。

Reviews & Honors

First, at the policy and reform level, the project delivers prominent benchmark value. As a major reform initiative of Tongzhou District, the "Property-based Urban Management" reform for the Canal Business District was incorporated into the 2025 Work Report of the District People’s Government. It was selected as a typical case of the 2024 "Micro-Reform and Micro-Innovation" initiative and included in the China Reform Yearbook. The innovative governance outcomes have been recognized by authorities at all levels, serving as an exemplary model for regional urban governance reform.

Second, at the industrial and professional level, the project generates remarkable demonstration effects. Supported by an innovative governance system featuring intelligence, green development and integration, the project won a special industry award at the 2026 Global Digital Economy Conference and was included in the 2026 The Beijing News White Paper on Urban Renewal. Its practical approaches covering green space operation and maintenance, low-carbon revitalization of stock spaces and city-wide smart governance have become a high-quality industrial reference for urban renewal and digital-intelligent governance.

Third, at the media communication level, the brand enjoys strong momentum. Since the launch of project operation, it has garnered more than 70 media reports from national platforms including Xinhua News Agency, Huanqiu.com and China.org.cn, comprehensively and multi-dimensionally showcasing the achievements in advancing modern urban governance within the Canal Business District.

Fourth, at the social evaluation level, the project delivers heartwarming livelihood outcomes. Since the rollout of the steward service model under "Property-based Urban Management", the team has received 20 silk banners and 4 thank-you letters. The powerful yet human-centered governance and services have won extensive trust and recognition from all sectors of society.

评价与荣誉

一是政策改革层面，标杆价值凸显。运河商务区“物业城市”改革措施作为通州区重大改革事项纳入2025年区政府工作报告，先后获评2024年“微改革、微创新”典型案例、成功入编《中国改革年鉴》，治理创新成果获得各级肯定，为区域城市治理改革提供优秀范本。

二是行业专业层面，示范效应显著。依托智慧化、绿色化、一体化的创新治理体系，项目斩获2026年全球数字经济大会行业专项奖项、成功入编2026新京报城市更新白皮书，其绿色空间运维、存量空间低碳活化、全域智慧治理的实践路径，成为城市更新与数智治理领域的优质行业样本。

三是媒体传播层面，品牌势能强劲。自项目运营以来，累计收获70余次媒体宣传报道，涵盖新华社、环球网、中国网等国家级平台，全方位、多维度展示运河商务区城市治理现代化建设成果。

四是社会评价层面，民生成效暖心。“物业城市”管家服务模式运行以来获赠锦旗20面、感谢信4封，以有力度、有温度的治理服务赢得了社会各界的广泛信赖与认可。